Fortra | Status

Updates

• Apr 28, 2026 6:35 PM UTC

  Resolved: Thank you again for your patience as we worked through today’s service impact. Fortra teams have confirmed the solution applied has fully resolved the DMARC Email Security service degradation.

  Fortra is committed to the resiliency and stability of our platform. A full incident report will be available within 5 business days, which will include a full root cause analysis, mitigation, and future prevention steps. If customers want to receive this formal RCA, please put in a request with our support team to deliver.

  Customer Action: As the resolution has been applied by Fortra technical teams, mail could have been delivered to spam folders, so its always best practice to review your spam folder accordingly.

  Resolved
• Apr 28, 2026 6:30 PM UTC (4 minutes earlier)

  This incident has been resolved. All systems are now operating normally.

  Resolved
• Apr 28, 2026 4:56 PM UTC (1 hour and 33 minutes earlier)

  Update: Our technical teams have identified the root cause of the issue and applied a solution.

  We will provide another update with confirmation once services have been fully restored.

  Current Status: Monitoring

  Next Update: 30 minutes - 1:25pm EST

  Monitoring
• Apr 28, 2026 4:10 PM UTC (46 minutes earlier)

  We are experiencing a service degradation that is impacting DMARC/Email Security and are working to resolve the issue as quickly as possible. During this time, users may experience impacts to sending emails and/or emails timing out.

  Start Time: 4/28/2026 12:08pm EST

  Status: Investigating

  Next Update:30 Minutes - 12:38pm EST

  Our technical team is working diligently to identify the root cause and implement a solution. Please expect updates every 30 minutes until service is restored. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.

  Investigating