5:00 AM - 5:42 AM UTC (42min duration)
Fortra CEP - Production Application Updates
All updates of production applications have been completed.
4:06 PM - 5:50 PM UTC (1h 43min duration)
Brand Protection Service Disruption
We can confirm that the service disruption impacting Brand Protection services has now been fully resolved.
All affected services have been restored and are operating normally. Our engineering and operations teams have completed their validations and continue to monitor the environment to ensure ongoing stability.
Final Status:
We sincerely apologise for the disruption caused and thank you for your patience and understanding throughout this incident.
5:43 PM - 6:22 PM UTC (39min duration)
Cloud Email Protection: Service Issue
The issue impacting customers using Cloud Gateway has now been fully resolved. Inbound email processing is now operating normally and all services have been restored.
Customers using on-prem or hosted sensors were not impacted during this incident.
We sincerely apologise for the disruption caused and thank you for your patience while our teams worked to restore service.
We are continuing to review the incident internally to ensure we strengthen stability and prevent a recurrence.
No incidents reported